The BC Coalition of Parent Advisory Councils (BCCPAC) represents the voices of parents for 565,000 children attending public schools across British Columbia. Despite its vital role, the small non-profit staff faced overwhelming challenges managing memberships, registrations, educational awards, conferences, and other events. Much of their daily operations relied on paper-based processes, including mail and phone communications, which slowed workflows and increased the risk of errors.
The Challenge: Managing Complexity with Limited Resources
BCCPAC’s operational difficulties were compounded by frequent board member turnover every two years. Incoming members had to quickly learn complex manual systems to take over responsibilities from their predecessors, making continuity and efficiency a constant struggle. The need for a centralized, digital solution was clear.
The Solution: A Custom Online Software Platform by Cogcentric Labs
To modernize BCCPAC’s operations, Cogcentric Labs developed a tailored online management system that transformed how the organization functions:
Membership and Registration Management: The platform handles all member registrations, tracks membership status, voting rights, and council and district affiliations.
Event and Award Coordination: Educational awards, conferences, and other events are managed seamlessly within the system, reducing administrative burden.
Digital Form Management: Paper-based forms, such as transportation subsidies, were converted into digital formats for easy submission and tracking.
Integrated Payment Processing: Integration with PayPal enables straightforward online payments for memberships and event fees.
Real-Time Reporting and Communication: The board gains up-to-the-minute reports on all activities and can send announcements efficiently via MailChimp integration.
Public-Facing Hub: A new website aggregates BCCPAC’s social media feeds, creating a centralized information hub for members and the public.
The Results: Efficiency, Transparency, and Member Engagement
With this custom software solution, BCCPAC has dramatically improved operational efficiency and transparency. Staff and board members now spend less time on administrative tasks and more on advocacy and support for parents and students. The digital system ensures smooth transitions between board members and enhances member engagement through timely communication and easy access to information.
Why BCCPAC’s Digital Transformation Matters
By embracing a modern, integrated platform, BCCPAC sets a powerful example for non-profits managing complex memberships and events. Their streamlined system not only saves time and resources but also strengthens their ability to serve British Columbia’s parent community effectively.
LEAP! is a groundbreaking collective of children’s activity educators spanning gymnastics, swimming, trampoline, dance, martial arts, and cheerleading. With thousands of expert-created videos, LEAP! set out to revolutionize instructor training by transforming this vast content library into structured, skill-based lessons that address every technique and piece of equipment involved.
The Challenge: Turning Raw Video Content into Structured Learning
While LEAP! had an impressive collection of online videos, instructors needed more than just access—they needed organized lessons that mapped out every skill, progression, and certifiable activity. The goal was to provide a complete, searchable training system that empowered educators to deliver safe, effective, and engaging instruction across multiple disciplines.
Our Solution: Sport-Specific Templates and Custom Search Interface
To meet this challenge, we partnered with subject matter experts from each sport to:
Develop Sport-Specific Templates: Every discipline received a tailored framework for lesson creation, ensuring each skill and piece of equipment was accounted for.
Import and Organize Videos: All existing videos and related data were systematically imported and categorized for easy navigation.
Build Assessments: We set up assessments for every lesson, allowing instructors to track progress and certify skills.
Custom Interface Design: A user-friendly, custom-designed interface was implemented to optimize content search and lesson discovery.
The Result: The Industry’s Most Comprehensive Video Training System
Today, LEAP! stands as the world’s largest and most in-depth video training platform for children’s activity educators. Instructors benefit from expertly organized lessons, clear skill progressions, and certifiable activities—making professional development more accessible and effective than ever before.
Why LEAP! Sets the Standard for Instructor Training
LEAP!’s innovative approach ensures that instructors in gymnastics, swimming, dance, martial arts, and more have access to the most comprehensive, skill-based training resources available. This not only raises the standard of instruction but also supports safer, more engaging experiences for children in every activity.
Many organizations struggle with outdated or ineffective online training systems, and one company’s experience highlights just how critical a well-structured learning platform can be. Despite producing hundreds of training videos, their old learning management system (LMS) was difficult to use, assessments were broken, and training materials were only available as downloadable PDFs—leaving sensitive content accessible to anyone with a link. Clients were frustrated by the lack of functionality and the inability to manage or update learning content over time.
The Challenge: Ineffective Training and Poor User Experience
Training videos were hard to find and use due to a clunky LMS.
Assessments didn’t function, making it impossible to measure learning outcomes.
Downloadable PDFs made content management and security a challenge.
Clients had no way to track progress or update materials as their needs evolved.
Our Solution: Organized, Customizable Training Programs for Schools
We completely transformed the company’s training approach by:
Organizing Course Materials: All training content was restructured into clear, easy-to-follow programs that schools can use to efficiently hire and train staff.
Certification Tracking: Our system enables schools to track all external certifications, ensuring compliance and up-to-date credentials.
Customizable Course Templates: Each course is now available as a template, allowing schools to personalize training with their own branding, videos, and terminology.
The Results: Empowered Schools and Satisfied Clients
Schools now have access to a robust training platform that’s easy to navigate, secure, and fully customizable. Staff onboarding and ongoing education are streamlined, while administrators can track certifications and update content as needed. This transformation has led to higher client satisfaction and more effective staff development.
Why an Organized LMS Matters for School Training
A well-designed learning management system not only improves training outcomes but also saves time, enhances security, and boosts staff engagement. By offering schools the tools to customize and manage their own programs, we help them deliver consistent, high-quality training that grows with their needs.
Lift is renowned for its award-winning approach to strength training and bodybuilding, helping clients achieve maximum results with minimal time investment. As the gym’s reputation grew, so did the need for a smarter way to track every workout, machine setting, and client milestone—without slowing down trainers or clients in a bustling gym environment.
The Challenge: Efficient, Accurate Tracking for Every Client
To deliver personalized results, Lift’s trainers needed to log detailed information for every workout, including the exact settings on each machine used by every client. Quick access to past performance charts was essential for setting new goals and ensuring steady progress. The solution had to be intuitive, fast, and tablet-friendly, allowing trainers to manage everything seamlessly—even during peak gym hours.
The Solution: Tablet-Friendly Workout Management with Fabric
Lift partnered with Fabric to build a comprehensive, iPad-ready system tailored for busy gyms:
Membership and Session Management: Fabric tracks gym memberships, schedules client sessions, and detects booking overlaps to keep operations running smoothly.
Workout Logging: Trainers can instantly log machine settings and workout details for each client, ensuring every session is recorded with precision.
Progress Tracking: The system displays easy-to-read charts of past performance, empowering trainers to set new goals based on real data.
User-Friendly Interface: Designed specifically for tablets, the solution is quick to navigate and fits perfectly into the fast-paced gym workflow.
The Results: Smarter Training, Better Results
With Fabric, Lift’s trainers can focus on what they do best—coaching clients to new personal bests. Every workout is tracked, every milestone is celebrated, and every client benefits from a data-driven, personalized approach to strength training. The seamless, digital experience keeps trainers efficient and clients motivated.
Why Lift’s Digital Transformation Sets a New Standard
By integrating advanced workout tracking and management tools, Lift has set a new benchmark for strength training gyms. The combination of award-winning training methods and smart technology ensures clients see real results, while trainers stay organized and effective.
Article, a rapidly growing company more than doubling in size each year, faced a major challenge: there were no structured training programs, no dedicated training department, and no formal courses available for employees. Thousands of reference documents and presentations were scattered across hundreds of Google Drive accounts, making it nearly impossible for team members to find the resources they needed. Important announcements and materials were not universally searchable, leading to inefficiencies and lost productivity.
The Challenge: Managing Explosive Growth Without Structured Training
As Article scaled, the lack of a centralized training system became a bottleneck. New hires and existing employees struggled to access critical information, and the absence of formal courses made consistent onboarding and upskilling difficult. The company needed a robust solution to manage its growth and empower employees with the knowledge they needed to succeed.
The Solution: P.article Learning Powered by Fabric
Cogcentric Labs partnered with Article to launch P.article Learning, leveraging the Fabric Learning System to transform the company’s approach to training and knowledge management. Key steps included:
Seamless Integration with Gsuite: The learning system was integrated with Gsuite for single sign-on and automatic synchronization of employee data, ensuring easy access and up-to-date records.
Centralized Resource Management: All training-related reference documents and presentations were migrated into the new learning system, making them easily searchable and accessible from one location.
Empowering Subject Matter Experts: Departmental experts were trained to build learning content and assessments, enabling the creation of a comprehensive, up-to-date course catalog.
Structured Training for All Employees: A wide range of formal courses was introduced, providing consistent onboarding, upskilling, and compliance training for the entire workforce.
The Results: Efficient Growth and Thriving Teams
With P.article Learning, Article can now efficiently manage its rapid growth. Employees have instant access to all necessary training materials and courses, while managers can track progress and ensure everyone is equipped for success. The centralized, searchable system has eliminated information silos and empowered every department to contribute to continuous learning and improvement.
Why Article’s Training Transformation Matters
By implementing a structured, integrated learning system, Article has set a new standard for scalable employee development. The company’s investment in training not only supports ongoing growth but also boosts employee engagement, productivity, and retention. As Article continues to expand, P.article Learning ensures that every team member is prepared to thrive.
The United States Swim School Association (USSSA) is the leading authority for setting standards, providing training, and certifying swim schools and instructors across the United States and internationally. With nearly 500 member schools, the USSSA plays a critical role in ensuring safety, quality, and professionalism in swim instruction.
The Challenge: Modernizing Training and Certification for Member Schools
USSSA aimed to enhance its service to members by offering improved online courses, automating certification processes, managing conferences, and enabling member schools to track employee certifications in customized, branded spaces. However, their previous learning management system (LMS) lacked essential features like employee tracking and was difficult for members to navigate.
Transforming the USSSA Member Experience
To address these challenges, USSSA partnered with Fabric to overhaul their digital infrastructure:
All training courses were migrated from legacy sources to a streamlined, user-friendly learning plan.
Course materials were edited and updated for clarity, relevance, and accessibility.
Certification tracking was implemented, allowing schools to easily monitor employee credentials.
Each member school location was linked to an online Google Maps search tool, making it easy to find and connect with USSSA-certified facilities.
A robust new conference registration system was launched, simplifying event management for both organizers and attendees.
Every member school now benefits from its own branded space, empowering them to manage certifications and training in a personalized environment.
Today, Fabric powers all USSSA training, event management, and certification processes, delivering a seamless experience for swim schools and instructors nationwide.
Why USSSA’s Digital Transformation Sets a New Standard
By adopting a modern, intuitive platform, USSSA has made it easier than ever for member schools to access training, track certifications, and participate in events. This digital transformation not only streamlines operations but also reinforces USSSA’s commitment to excellence in swim education.
For swim schools and instructors seeking industry-leading support, USSSA’s innovative online solutions ensure compliance, convenience, and continued professional growth.
3rd Level Consulting stands as the global leader in consulting for the children’s activity industry, specializing in gymnastics, swimming, dance, cheerleading, and more. Their comprehensive services include management consulting, business valuations, risk assessments, specialized training, and an extensive library of business templates. These resources cover every essential aspect of running a successful children’s activity business—from human resources and marketing to financing and operational strategies.
Challenges in Accessing Resources
Despite offering a wealth of valuable materials, 3rd Level’s clients faced significant challenges. Finding specific resources was difficult due to the lack of an organized online platform. Additionally, there were no digital versions of the documents or courses, limiting clients’ ability to access or customize materials conveniently. This gap hindered client efficiency and the ability to tailor resources to their unique business needs.
Transforming Access with an Online Library and SmartEDGE Dashboard
To solve these issues, 3rd Level Consulting partnered with Fabric to digitize and streamline their entire resource ecosystem. Thousands of documents, templates, and training materials were migrated into a powerful online library featuring advanced search functions and instant filtering. This transformation allows clients to quickly locate exactly what they need, saving time and improving productivity.
Moreover, all training courses were moved online, empowering 3rd Level clients to build and customize their own training materials within private, branded spaces. This flexibility supports varied business models and enhances client autonomy.
A key innovation is the SmartEDGE Dashboard, developed in collaboration with expert designers. This intuitive dashboard indexes every facet of 3rd Level’s services, providing clients with a comprehensive, at-a-glance overview of their resources and training progress. The SmartEDGE Dashboard simplifies navigation and ensures clients maximize the value of 3rd Level’s offerings.
Global Impact and Ongoing Management
Today, Fabric manages all training and documentation libraries for hundreds of 3rd Level Consulting clients worldwide. This partnership ensures continuous updates, seamless access, and scalable solutions tailored to the evolving needs of children’s activity businesses.
Why 3rd Level Consulting’s Digital Transformation Matters
By embracing digital innovation, 3rd Level Consulting has set a new standard in the children’s activity consulting space. Their online library and SmartEDGE Dashboard not only enhance resource accessibility but also empower clients to customize and control their training and business materials. This leads to improved operational efficiency, better risk management, and stronger business growth.
For any children’s activity business seeking expert guidance and cutting-edge tools, 3rd Level Consulting’s digital solutions offer unmatched support—helping clients thrive in a competitive market.
Modu-Loc Fence Rentals is recognized as a leader in temporary fencing solutions across Canada, known not just for its quality products but also for its commitment to a strong company culture. With a rich history and rapid expansion nationwide, Modu-Loc faced a unique challenge: how to ensure consistent training and uphold core values for a fast-growing, often seasonal workforce.
The Challenge of Rapid Growth and Training Consistency
As Modu-Loc expanded coast to coast, maintaining a unified approach to training became increasingly complex. The company’s seasonal hiring cycles meant that new employees were constantly joining the team, each needing to be quickly brought up to speed—not only on operational procedures but also on Modu-Loc’s core values and safety standards. The challenge grew even greater when factoring in clients with their own specific safety training requirements.
Before partnering with Fabric, Modu-Loc had no formal training materials, learning management systems, or dedicated staff for training content creation. This gap made it difficult to ensure every team member, regardless of location or employment duration, received the same high-quality onboarding and safety certification.
A Comprehensive Training Solution: Video, Certification, and Reporting
To address these challenges, Modu-Loc collaborated closely with Fabric, working directly with the CEO and company founder to develop a robust training program. Together, they produced engaging videos covering the company’s history, core values, and “day in the life” experiences for new hires. Importantly, all materials were created in both French and English to serve Canada’s diverse workforce.
Fabric now manages all aspects of Modu-Loc’s training and certification, including:
WHMIS (Workplace Hazardous Materials Information System)
OHSA (Occupational Health and Safety Act) compliance
Forklift certification
Specialized certifications for working around high-voltage environments and petrochemical plants
This comprehensive approach ensures that every employee, from full-time staff to seasonal workers, is properly trained and safety certified—meeting both Modu-Loc’s internal standards and the unique requirements of their clients.
Digital Tools for Ongoing Engagement and Compliance
Beyond initial training, Fabric’s platform enables Modu-Loc to report on projects in the field and generate digital newsletters. This keeps employees informed, engaged, and up-to-date on the latest safety protocols and company news, further strengthening the sense of community and shared purpose within the organization.
Why Modu-Loc’s Approach Sets a New Standard in Workforce Training
Modu-Loc’s investment in a centralized, bilingual, and video-driven training system demonstrates its commitment to safety, consistency, and company culture. By leveraging digital tools and expert content creation, Modu-Loc ensures that every team member—regardless of location or employment status—receives the same high-quality onboarding and ongoing education.
This approach not only improves safety compliance and operational efficiency but also fosters a stronger, more unified company culture. As Modu-Loc continues to grow, its innovative training solutions will remain a cornerstone of its success, setting a new standard in the temporary fencing industry.
Boston Pizza, Canada’s largest casual dining restaurant chain, operates over 375 locations with 15,000+ employees across Heart of House (HOH), Front of House (FOH), management, franchisees, and corporate roles.
Their outdated proprietary Learning Management System (LMS) presented multiple challenges:
Outdated Interface Design – The LMS was visually outdated, lacked modern functionality, and no longer aligned with Boston Pizza’s evolving needs.
Limited Reporting & Data Visualization – The platform lacked a reporting engine with self-serve capabilities, real-time data widgets, and one-click access to saved reports, making it difficult for corporate and field managers to track training progress and compliance.
Limited Authoring Tools – Content creation workflows were complex, templates were inflexible, and layout options were restrictive, slowing down development and limiting creativity.
Lack of Engaging, Interactive eLearning – Training was static and text-heavy, with no interactivity, no drag-and-drop activities, no animations, and no simulations—leading to reduced learner engagement.
Not Mobile-Friendly – The LMS lacked mobile optimization and didn’t offer a mobile app, making it difficult for restaurant employees to access training during shifts or on the go.
Limited Assessment Capabilities – There were no built-in knowledge checks or interactive assessments, question types and quiz functionality was limited.
No Gamification – The system offered no badges, leaderboards, or learner engagement tools to encourage progress and motivate.
Ongoing Maintenance Burden – The proprietary system required significant IT resources to operate and update.
Boston Pizza needed a scalable, cost-effective, mobile-friendly LMS with intuitive authoring, interactive content, powerful reporting, and built-in gamification to improve learning outcomes across all locations.
The Solution & Impact: BP Learning – A Fully Modernized, Interactive Training Platform
Working with the Fabric LMS team, Boston Pizza launched BP Learning 2.0 — a fully reimagined, interactive learning platform tailored for a modern restaurant workforce.
Mobile-Optimized, Anytime Access
BP Learning was designed mobile-first and deployed as both a responsive web tool and a dedicated mobile app, allowing employees to:
Complete training on any device — desktop, tablet, or phone
Navigate a clean, touch-friendly interface
Access training while on shift or remotely
Resume in-progress training across devices
This mobile accessibility made training more flexible and reduced downtime across busy restaurant environments.
Built-In Authoring for Custom Interactive eLearning
Fabric LMS includes a built-in authoring environment, enabling Boston Pizza to build and manage their own interactive content, including:
Pizza Builder Simulation – A hands-on module that teaches FOH and HOH teams to build every item to spec
Custom Menu Training – Detailed visual modules for every item, including ingredients, packaging, and plating
Scenario-Based Learning – Branching activities that simulate real-world customer interactions and operational decisions
Gamified Knowledge Checks – Drag-and-drop exercises, image hotspots, and live feedback quizzes
Video Modules with Assessment Layers – Enriched with questions to reinforce key takeaways
Additionally, Fabric LMS was used to build dedicated learning pathways for Boston Pizza’s corporate team, supporting professional development beyond restaurant operations. A library of SCORM-based manager training was also imported, allowing the team to centralize all learning under one system.
Modern UI & Personalized Dashboards
The LMS interface was completely redesigned to provide:
Role-based home dashboards tailored to each user group (e.g., FOH staff, managers, franchisees)
Quick access to key training metrics, alerts, and assigned courses
A centralized Learning Plan Page, organizing required training by category: Onboarding, FOH, HOH, Management, and Promotions
Visualized course progress and completion tracking
This upgrade made the experience more intuitive for learners and easier for managers to guide their teams.
Advanced Assessment & Tracking Tools
With Fabric LMS, Boston Pizza gained the ability to assess and validate learning through:
Auto-graded quizzes
Interactive scenario-based evaluations
Role-specific knowledge checks
Drag-and-drop and image-based assessments
Managers can now accurately measure knowledge retention and ensure key learning outcomes are achieved.
Powerful, Self-Serve Reporting Engine
Reporting was transformed with:
Real-time dashboards for corporate, regional, and location-level leadership
Custom reports tailored to training categories, roles, compliance needs and more
One-click access to frequently used reports
Automated reporting for promotions and seasonal initiatives
This allows the entire leadership team to monitor performance and compliance across all 390+ locations — instantly.
Gamification That Drives Engagement
To boost participation and motivation, BP Learning introduced:
Leaderboards to foster friendly competition
Digital badges for milestones and course completions
Progress tracking widgets and visual incentives
Built-in challenges to reinforce training goals
Gamification has contributed to higher completion rates and better learner satisfaction.
Lower Costs, Higher Scalability
By transitioning to Fabric LMS, Boston Pizza eliminated many of the costs and risks associated with maintaining a proprietary system:
No ongoing developer maintenance required
Faster implementation of updates and new features
Less IT overhead and more control by the L&D team
Scalable infrastructure to support future growth
The Outcome: A Future-Ready LMS Built for Restaurants
With BP Learning 2.0, Boston Pizza now has:
A fully mobile, responsive training platform accessible on any device
Self-serve reporting and real-time compliance tracking
Built-in authoring tools to create engaging, branded eLearning
Robust assessment capabilities to measure knowledge retention
Gamification features that increase motivation and participation
A modern, intuitive UI that improves the user experience
A scalable, low-maintenance solution with significant cost savings
BP Learning has become a cornerstone of Boston Pizza’s operations — helping ensure every team member is equipped to deliver great service, maintain consistency, and grow within the organization.
